Last updated: 22 September 2026
Shenzhen Zhiruitong Technology Co., Ltd. (“ZRT”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through en.zrt-tech.com (the “Website”), how we use and share it, how long we keep it, and the choices and rights available to you.
This Policy applies to personal information collected through the Website, including our enquiry and quotation forms, documentation and download requests, newsletter subscription forms and email correspondence. It does not apply to personal data that we process on behalf of a customer under a separate written agreement.
1. Information We Collect
1.1 Information you provide to us
When you submit an enquiry, request a quotation, ask for product documentation or contact us by email, we collect the information you enter. Depending on the form you use, this may include:
- your name and, where provided, job title;
- your business email address and telephone number;
- your company name and, where provided, your country or region;
- the products, solutions or services you are interested in;
- the content of your message; and
- any file you choose to attach to your enquiry.
1.2 Information collected automatically
When you browse the Website, we and our service providers automatically collect certain technical information, including:
- your IP address and the approximate location derived from it;
- browser type and version, operating system and device type;
- the pages you view, the time of your visit, the page that referred you and any links you click; and
- identifiers stored in cookies and similar technologies.
1.3 Cookies and analytics
The Website uses cookies and similar technologies to keep the Website working properly, to remember your preferences and to measure how the Website is used. The cookies we rely on fall into the following categories:
- Strictly necessary cookies. Required for the Website to function, including page caching and security features. These cannot be switched off through the Website.
- Analytics cookies. We use Google Analytics 4 (measurement ID G-P4B6MBZKJ3) and Google Tag (GT-MBG9DZCZ), provided by Google LLC, to count visits, identify the pages that are most useful and understand how visitors reach us. Google may process this information as our processor, in accordance with its own privacy terms.
- Preference cookies. Used to remember settings you have chosen while browsing.
You can control or delete cookies through your browser settings, and you can opt out of Google Analytics measurement by installing the Google Analytics Opt-out Browser Add-on. If you disable cookies, some parts of the Website may not work as intended.
2. How We Use Your Information
We use the information we collect to:
- respond to your enquiries and prepare quotations;
- send you the product information, documentation or samples you have requested;
- provide after-sales support and manage our business relationship with you;
- improve the Website, our products and our services;
- measure the effectiveness of our marketing communications;
- comply with legal, tax and accounting obligations; and
- protect the Website and our systems against fraud, spam and misuse.
We do not use your personal information for automated decision-making that produces legal effects concerning you.
3. Legal Bases for Processing
Where the EU or UK General Data Protection Regulation applies, we process your personal data on the following legal bases:
- Your consent — when you submit an enquiry form or subscribe to our updates, and when you accept non-essential cookies;
- Performance of a contract — where processing is necessary to take steps at your request before entering into a contract, or to perform a contract with you;
- Our legitimate interests — responding to business enquiries, securing the Website and improving our products and services; and
- Compliance with legal obligations — including tax, accounting and export-control requirements.
4. How We Share Your Information
We do not sell or rent your personal information. We share it only in the following circumstances:
- Service providers. Companies that support our operations, such as website hosting, email delivery, analytics and file storage providers, who may access personal information only to perform services for us and are bound by confidentiality obligations.
- Professional advisers. Auditors, insurers and legal advisers where necessary.
- Legal requirements. Government authorities, regulators or law-enforcement bodies where we are required or permitted to disclose information by law.
- Corporate transactions. A prospective or actual buyer in connection with a merger, acquisition or sale of assets, subject to this Policy.
5. International Data Transfers
We are based in the People’s Republic of China. The information we collect may be transferred to and processed in countries other than your own, including where our service providers operate. Where we transfer personal data subject to the EU or UK GDPR outside those regions, we rely on appropriate safeguards, such as standard contractual clauses and equivalent technical and organisational measures.
6. Data Retention
We keep enquiry and quotation records for as long as is necessary to handle your request and to maintain our business relationship with you, and thereafter only for as long as we are required to do so for legal, accounting or reporting purposes. Analytics data is retained according to the retention settings configured in our analytics account. When information is no longer needed, we delete it or anonymise it.
7. Data Security
We use technical and organisational measures to protect personal information against unauthorised access, loss or alteration. These measures include encrypted transmission of data (HTTPS/TLS), access controls based on the principle of least privilege, restricted access to enquiry data, and regular backups. Further detail is set out in our Security Policy.
8. Your Rights
Subject to applicable law, you may have the right to:
- request access to the personal information we hold about you;
- request correction of information that is inaccurate or incomplete;
- request deletion of your information;
- request restriction of, or object to, our processing;
- request portability of information you provided to us;
- withdraw consent at any time, where processing is based on consent; and
- lodge a complaint with your local data protection authority.
To exercise any of these rights, please contact us at mkt@zrt-tech.com. We will respond within the timeframe required by applicable law, and normally within 30 days. We may need to verify your identity before acting on a request.
9. Children’s Privacy
The Website is intended for business and professional users. It is not directed to children, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The date shown at the top of this page indicates when the Policy was last revised. Material changes will be highlighted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or about how we handle your personal information, please contact us:
Shenzhen Zhiruitong Technology Co., Ltd.
21st Floor, Tower A, Fenghuang Zhigu, No. 50 Tiezai Road, Xixiang Street, Bao’an District
Shenzhen 518011, Guangdong, China
Email: mkt@zrt-tech.com
Telephone: +86-400-838-6869